Cancellations must be made in writing.
No cancellation will be accepted unless received in writing
- Bookings Cancelled outside 30 days incur a 30% charge of total booking cost.
- Bookings Cancelled between 30 – 15 days incur 75% charge of total booking cost.
- Bookings Cancelled inside 14 days incur 100% charge of total booking cost.
- Bookings Cancelled outside 90 days incur a 30% charge of total booking cost.
- Bookings Cancelled between 90 – 30 days incur 75% charge of total booking cost.
- Bookings Cancelled inside 30 days incur 100% charge of total booking cost.
Cancellations & COVID-19
Should you be unable to take your trip due to COVID-19 you will have the option to reschedule your trip .
Possible COVID-19 cancellation reason could include:- flight cancellations due to COVID-19, your suburb/region being identifies as a HOTSPOT and 14 day self-quarantining being enforced if you travel, COVID-19 diagnosis, self-quarantining directive.
We recommend that all customers take out travel insurance for their trips.
Travel Insurance, Extended Fishing Tours / Charters
It is a condition of booking that you agree to take out some type of travel insurance to cover any unforeseen events.
Whilst it is extremely rare that we would cancel a trip we believe travel insurance is a wise investment.
This insurance will not only cover us should you not be able to make the trip but also yourself should a weather event result in the cancellation of your trip.
Before taking any travel insurance from any company, please read the full product disclosure statement and be satisfied that the policy provides you with appropriate cover for fishing in Australian domestic waters, as well as sufficient cancellation coverage for the trip and your travel expenses.
In the event that a trip is cancelled due to weather-related circumstances, we cannot accept responsibility for any loss of trip costs, airfares, lost holiday time or any other financial consequences as a result of the booking.
We make every effort to conduct all trips on time and to the proposed itinerary, however we are unable to take you fishing in the event that a tropical cyclone warning or a strong wind warning is issued by the Bureau of Meteorology for all or part of your trip, in the event of any other natural disaster that prevents us from running your trip, or if wind speeds exceed the safe operating limits specified for our operation by the Australian Maritime Safety Authority. Financial consequences of any fishing time that is missed and any travel connections or accommodation bookings that need to be changed as a result of these unforeseen weather events, is to be claimed on travel insurance.